Privacy Policy

King Neat Cleaning Services ("King Neat," "we," "us") respects your privacy. This policy explains what information we collect through kingneat.com and when you contact us, how we use it, and the choices you have.

Information we collect

When you request a quote or contact us, you may give us:

• Your name, phone number, email address and service address
• Details about the property, such as square footage, bedrooms, bathrooms, pets and its current condition
• The type of cleaning you want and any notes or instructions you include

When you visit the site, we and our service providers also collect basic technical information automatically, such as the pages you view, your browser and device type, and the page you came from. We use this to understand how the site is used and to improve it.

How we use your information

• To prepare quotes, schedule and perform cleanings, and follow up on our work
• To respond to your questions by phone, text message or email
• To send appointment reminders and service updates
• To send occasional offers, only if you have agreed to receive them
• To keep records, process payments and meet legal obligations

Text messages (SMS)

If you give us your mobile number, you agree that we may contact you by text message about your quote, booking and service. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are never shared with or sold to third parties. Information may be shared only with service providers that help us deliver our messages, such as our messaging platform.

How we share information

We do not sell your personal information. We share it only:

• With service providers that help us run the business, such as our customer relationship management and messaging platform (HighLevel/LeadConnector), website hosting, scheduling and payment processors. They may use it only to provide services to us.
• With the cleaning professionals assigned to your job, limited to what they need to do the work
• When required by law, or to protect the rights, property or safety of our customers, our team or others

Cookies and analytics

The site uses cookies and similar technologies for basic functionality and analytics. You can block or delete cookies in your browser settings, though some parts of the site may not work as intended.

Links to other sites

Our site links to other services, such as Google Maps, Facebook and Instagram. Their privacy practices are governed by their own policies, not this one.

How long we keep information

We keep your information for as long as we need it to provide service to you, keep business records and meet legal requirements. After that, we delete or anonymize it.

Security

We use reasonable administrative and technical measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices

• Reply STOP to any text message to stop receiving texts.
• Use the unsubscribe link in any marketing email to stop receiving them.
• Contact us to ask what information we have about you, or to ask us to correct or delete it.

Children's privacy

Our site and services are not directed to children under 13, and we do not knowingly collect their personal information.

Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top shows when it last changed.

Contact us

King Neat Cleaning Services
Valdosta, GA
Phone: (850) 608-1106
Email: info@kingneat.com